Who are we?

The address of our website is: https://www.novepan.fr

How we use collected personal data

Contact forms

You will find the forms to contact us on the Contact page of our website. You are requested to provide us with your full name and email address when submitting these forms. This data is then transmitted to us directly by email only; we do not use a storage system for this data. The emails and messages we receive serve only to contact you with the aim of providing a response or answering questions regarding customer service. This data will never be used for commercial purposes.

Cookies

If you leave a comment on our website, you will be asked to opt-in to saving your name, email address and website in cookies. This is for your convenience, so you are not required to enter this information again if you wish to leave another comment at a later time. These cookies expire after one year. If you possess an account and you log in to this site, a temporary cookie will be set to determine if your browser accepts cookies. This does not contain any personal data and will be deleted automatically once your browser is closed. When you log in, we set up a number of cookies to save your login details and your screen display choices. The lifetime of a session cookie is two days and screen options cookies last for one year. If you select ‘Remember me’, your session cookie will persist for two weeks. If you log out of your account, the session cookie will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data; it simply indicates the ID of the article you have just edited. It expires after one day.

Embedded content from other websites

The pages on this website may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in exactly the same way as if the visitor has visited these other websites. These websites may collect data about you, use cookies, embed additional third-party tracking tools and trace your interaction with the embedded content if you have an account and are logged in on their website.

Statistics and audience measurement

Our website uses Google Analytics to measure its website traffic. 

Security logs

To ensure security, our website uses iThemes Security software. In this context, visitor IP addresses, userid for logged in users and logins used during attempts to log in are recorded to check for and prevent any possible malicious activity, thereby protecting the site against all types of attack. Examples of information held in the security log are attempts to log in, requests to disconnect, suspicious URL requests, modifications to site content and password updates. This information is stored for 14 days.

The use and transmission of your personal data

Our website is analysed by Sucuri SiteCheck for potential malicious software and security vulnerabilities. We do not send any personal data to Sucuri; however, Sucuri may find personal information published publicly (in comments, for example) during their analysis. For more information, please refer to the Sucuri privacy policy. Our website has set up a protection system to combat ‘brute force attacks’. To activate this protection, the IP address of visitors who attempt to log in to the site is shared with a service supplied by ithemes.com. For privacy policy details about this, please refer to the iThemes privacy policy. Visitors’ comments may be checked using an automated service for the detection of undesirable comments.

How long we store your data

If you leave a comment, the comment itself and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if this is possible), we also store the personal data they provide in their user profile. All users can see, edit or delete their personal information at any time (with the exception of their username). The website administrators can also see and edit this information. For security reasons, our site automatically backs up its database. The database backups are sent to us by email and are not transmitted to any third parties.

The rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of all the personal data we hold about you, including any data you have provided us. You can also request that we erase any personal data about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.

Contact information

You can gain access, edit or delete your personal data, or notify us of any problems regarding the processing of this data, by simple request at any time via email to contact@novepan.fr

Additional information

How we protect your data

The administration part of our website, where your personal profile information is stored (if you have created a profile), is accessed in a secure manner by providing a login and password. Moreover, the HTTPS security protocol is used to access our website. In addition, our site uses iThemes Security software for maximum security.